Unlike other state lemon law requirements, the state of North Carolina
includes the injury to consumers due to faulty but new motor vehicles
to the list of lemon eligibility. Normally lemon laws state that in
order to qualify as a lemon a motor vehicle must require constant
repair for the same defect while still under the express warranty. The
stated defect is required to either alter the marketing value of the
motor vehicle or inflict future endangerment to the passengers, driver,
or other drivers.
Basically if a defect will impede consumer safety, then it may qualify.
Laws also state that a consumer may also include a lender, a dealer, or
a lessor. Laws also state that only certain motor vehicles are eligible
for lemon laws. Such motor vehicles include those that are outlined in
the state statutes 20-4.01, normally including common vehicles and
trucks. Often motorcycles are excluded. Trailers where people reside
for living or those that exceed ten thousand pounds are not eligible
for lemon laws.
Requirements
In order to qualify as a lemon, outside of the motor vehicle
requirements, a motor vehicle must also qualify under the repair and
warranty categories. Most express warranties that are issued from a
manufacturer will withstand either from twelve thousand miles of
driving to one year after the purchase, whichever arrives first. While
the motor vehicle is still under the manufacturer's express warranty a
reasonable number of repair attempts must be made.
A reasonable number of attempts normally includes between three and
four. Laws required that these repair attempts be attempts for the same
defect and not several different defects. Laws also state that a
vehicle may be eligible for lemon laws if the motor vehicle is out of
use for repair for thirty days or more. These thirty days are not
required to be consecutive and may be added up throughout the express
warranty time period.
Replacement
After a consumer has presented the motor vehicle with proof of the
number of repair attempts to the manufacturer, the manufacturer is
required to attempt a repair. If the manufacturer is unable to restore
the motor vehicle to its standard factory model, the manufacturer is
required to either replace or refund the vehicle.
As long as a consumer reports the lemon vehicle prior to the
termination of the express warranty, the manufacturer is required to
attempt repair after the warranty's termination. North Carolina laws
require that all repair attempts be made not later then twenty-four
thousand miles after the original purchasing date of the vehicle or
within twenty-four months.
When a motor vehicle is to be refunded the manufacturer is obligated to
return the purchasing price as well as non-refundable extended
warranties, service contracts, installed options fees, dealer
preparation fees, dealer transportation fees, and undercoating charges.
All sales taxes, licensing fees, collateral charges, government
charges, finance charges, and registration fees are required to be
refunded. When a replacement motor vehicle is provided, the
manufacturer is required to provide a vehicle of the same model and
year as the lemon motor vehicle.